MFA & SSO Engineer Full-time

at Varutra Consulting in Pune (Published at 13-05-2020)

Role: MFA & SSO Engineer
Location: Pune
Who are we looking for?
The Cyber security delivery team that owns the managed security services for this client, has an opening for a MFA & SSO Engineer specialized in MFA: RSA,2FA & Microsoft MFA & Ping & SSO: CA Siteminder and Passport & Optimum

Technical Skills:
• Experience with Enterprise SSO solutions like Ping and Siteminder
• Familiarity with ADFS, Kerberos, NTLM, OAuth, SAML, and other authentication methods
• Strong hands-on Java/JEE experience
• Familiarity with SNOW workflows
• Experience with web application servers (Tomcat, WebSphere, WebLogic, JBOSS, etc.)
• Knowledge of enterprise directories (LDAP, Active Directory SQL)
• Knowledge of enterprise systems (Workday, ServiceNow)
• Experience with the following web technologies (XML, SPML/SOAP, Web Services, etc.)is a plus
• Experience on RSA MFA
• Manage user access on AD/Windows
• Good to have hands-on experience to integrate with Risk Based Authentication methods
• Familiarity with ADFS, Kerberos, NTLM, OAuth, SAML, and other authentication methods
• Operational experience on Active Directory & Authentication processes
• Perform advanced provisioning functionalities on Authentication services like RADIUS and RSA
• Knowledge on Audit support
• Knowledge on UNIX
• Troubleshoot and resolve authentication, authorization and integration problems
• Good understanding of various regulatory related practices (SOX, HIPAA, GDPR, FDA, PCI, etc.) preferred

Process Skills:
• Daily check the health status of all the RSA component and back-up process in Production
• Approving ARP and SAFE requests for RSA token requests
• Maintaining exception list database for users who can import token on desktop. Verifying and approving ARP requests for desktop token based on the exception list
• Upload licenses and token files to the RSA console
• Upload new HDAP, SSP and AMIS certificates in prime servers when old certificates got expired.
• Managing all RSA servers certificate inventory.
• Apply approved patches and new software versions in lower life cycle and assist Quality Assurance team in regression tests
• Participate with THD Engineer in applying approved patches and new SW versions in production
• Handle and manage the token expiration campaign and token renewals
• Formulate mail communication specific to the token profile used by the user and send the initial mail through IT Technology communication as part of token expiration campaign
• Open tickets with RSA and work with RSA directly to resolve issues providing all the requested information and logging
• Check and disable if RSA tokens installed on unauthorized desktops.
• Manage the ITSM user and system tickets related to RSA Level 1 / 2 scope
• Manage RSA Token Administrator mailbox for requests pertaining to RSA system issues
• Create and implement change requests for the Production Support changes assigned to VENDOR
• Manage hard token inventory
• Remove tokens from user profile that have been unused for more than 90 days
• Clean up disk space as per threshold alerts in Production and non-Production servers in scope
• Remove the expiring and expired tokens from the system in lower life cycle and Production
• Participate in the integration of new applications with RSA in Lower life cycle and Production
• Remove duplicate/inactive tokens from user profiles that use up the licenses
• Troubleshoot user issues
• Support Engineering team in creating and maintaining dashboard and alerting configurations in the THD SIEM solution
• Review dashboards and alerts in order to detect anomalies and/or issues
• Create and maintain RSA SecurID guides and contribute to the creation of the MFA section of the Cybersecurity service catalog.
• Ensure that the RSA SecurID section in the Workbench portal is always up-to date and accurate
• Support THD Help Desk L1 in improving Knowledgebase articles and inform them about new features or changes in the existing process.
• Update and maintain the RSA SecurID Operation Guide
• Prepare weekly and monthly reports
• Participate with THD Engineer to design, develop and test new features, process and technologies related to MFA

Behavioral Skills:
• Effective interpersonal, team building and communication skills
• Ability to collaborate; be able to communicate clearly and concisely both to laypeople and peers, be able to follow instructions, make a team stronger for your presence and not weaker.
• Ability to see the bigger picture and differing perspectives; to compromise, to balance competing priorities, and to prioritize the user.
• Desire for continuous improvement, of the worthy sort; always be learning and seeking improvement, avoid change aversion and excessive conservatism, equally avoid harmful perfectionism, "not-invented-here" syndrome and damaging pursuit of the bleeding edge for its own sake.
• Learn things quickly, while working outside the area of expertise.
• Analyze a problem and realize exactly what all will be affected by even the smallest of change you make in your design
• Ability to communicate complex technology to no tech audience in simple and precise manner.
• Ownership skills.
• Must have 4 Year degree (Computer Science, Information Systems or equivalent)
• 2+ years overall IT experience.

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