27

applicants

SOC Admin Full-time

at Mindtree Limited in Banglore (Published at 21-08-2019)

Kindly response with your updated resume with below details.

Total Years of experience:
Current CTC:
Expected CTC:
NP:
Are you available on 24th for Face 2 Face discussion: (Y/N):
Investigate and diagnose incidents with proper Root Cause Analysis.
Resolve assigned incidents with in defined SLAs.
Creation of reports, rules, dashboard in the QRadar / ArcSight Log manager or any other two tools. QRadar is Mandate.
Fine-tune of false-positive alerts.
Shift handover and shift takeover
Update false positive knowledge database
Implement approved change requests
Administration of QRadar / ArcSight
Integration of new devices with SIEM
Creating monitoring trends, baselines.
Handling escalations from L1 Analysts.
Ownership: Raising, following and closure of vendor support tickets.
Monitor Security Events from IDS, SIEM, etc.
Log tickets to the Ticketing System
Handle calls from the customers, users regarding incidents/events, perform triage, resolve problems, or escalate to team members
Perform triage on alerts from all sources including Monitored Email Distribution Lists
Participate in rotating weekly shift supporting off hours and weekend activity (24x7)
Produce ad hoc reports and other ad hoc tasks


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