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Assoc MSS Engineer Full-time

at Indusface in Vadodara (Published at 20-11-2018)

Job title : Associate MSS Engineer
Location : Baroda
Experience : 0 – 2 years

Role

As a MSS Engineer you will be responsible for the delivery of Security Management and Monitoring services to clients world-wide. The MSS Engineer will be performing activities such as ensuring availability and logging consistency of customer security. Also at the same time you have to work with your colleagues to ensure there is unanimous understanding of the project deliverables and meet required timelines.

Job Description

• Analyze daily scan results and identify inconsistencies if any in both scan results and report
• Executive Client Support for an in-house information Security product
• Perform analytical and logical troubleshoots of an issue reported
• Create, maintenance and manage support tickets
• Understand customer queries and take appropriate remedial actions. Identify and delegate queries which need to be probed further by the development team
• Summarize and document test results on a daily basis. Prepare monthly dashboards
• Communicate and coordinate with customers
• SaaS administration support
• Conduct POC.

Technical Skills

• Good understanding of computer networks (firewalls, routers, ports, switches, network design), application issues / vulnerabilities, viruses, malwares etc.
• Well-versed with windows and Unix/Linux environments
• Proficiency in using Microsoft Word, PowerPoint and Excel
• Basic knowledge of HTML, SQL and at least one programming language such as C, C++ or Java
• Basic knowledge of vulnerability assessment / penetration testing will be desirable

Candidate Profile

• The candidate should be BCA with IT security/ networking/system
• He / She should possess good academic background.
• Willing to work in 24*7 support environment
• Willing to work in Rotational shifts which would be including either (Monday, Tuesday) off or (Saturday, Sunday) off.
• Good communication (spoken & written) and interpersonal skills
• Ability to communicate with clients through various mediums such as e-mail, chat or phone
• Self driven and able to work with teams
• Excellent in trouble shooting and persistent in problem solving

What do you gain?
• Opportunity to build internet scale / cutting edge technologies, bragging rights to having developed globally recognized technologies used by global customers
• Challenging, transparent and supportive work environment
• Opportunity to grow rapidly in your career along with the company – in get at right time!
• Competitive comp and benefits

There are over a billion web apps and millions of mobile apps in the world now. Indus face with a mission to secure them and with its own line of cutting edge Armory of application security products, are living the dream of becoming the next Billion dollar "Made in India" security company".

About Indusface

Indusface is an award-winning application security leader protecting 1200+ customers spread across 20 countries. Our application security cloud platform is industry’s first truly integrated ‘Total Application Security’ solution that ‘Detects, Protects & Monitors’ applications. It detects application-layer vulnerabilities accurately, patches them instantly without any change in code, and monitors continuously for emerging threats and Layer 7 DDoS attacks. Available on AWS marketplace and as a SaaS solution, Indusface products protect thousands of apps from hackers across the world.

Our security products have not only been mentioned in the Gartner Magic Quadrants for Application Security Testing and Web Application Firewall but we have won all major startup awards in the last 12 months.

• #1 Security Product Company by NASSCOM-DSCI 2016
• Top 5 in ET Startup Awards-Bootstrap Champ 2016
• iSpirit’s InTech50 Most Innovative Products from India 2016
AWS ‘Regional Innovation Partner: Technology Partner 2016
• Top Emerging Information Security Product Company by NASSCOM-DSCI 2015



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