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MSSP SOC Analyst (Level 1 / Level 2) Full-time

at Aleph Tav Technologies in Chennai (Published at 09-11-2016)

MSSP SOC Analyst (Level 1 / Level 2)

  • The SOC analyst will analyze security alerts and events from the MSSP platform. You will be responsible for analyzing, identifying and eliminating customer security alerts.
  • You will require good analytical skills, good communication skills (written and verbal) and intermediate-level technical skills.
  • The key differentiators between a Level 1 and Level 2 analysts are primarily depth and breadth of knowledge and experience. The more experienced and wider knowledge individuals will be considered level 2.

Responsibilities

1) Provide first and second level technical resolution for security alerts and SOC service requests
2) Log and record all alerts with integrated ticketing
3) Identify weaknesses in customer infrastructures and suggest improvements
4) Technical and analytical skills to handle security incidents and threats
5) Resolve or escalate incidents
6) Provide timely and reliable service to customers
7) Inform himself about the latest vulnerabilities, exploits and other threat information
8) Integrate customer environments
9) Document solutions, process, or procedures and present in written document, verbally on the phone, or in person

Desired Skills and Experience

1) Broad technical knowledge. Solid understanding of networking and security
2) Relevant Certification is highly desirable
3) 24×7 NOC / SOC experience, experience working with or for a MSSP is highly desirable
4) Programming / shell scripting experience highly desirable (PERL, Python, Java, shell scripts, etc.)
5) Monitoring logs on SIEM tool for incident detection and alerting
6) Incident Follow up with Asset owner
7) Experience as a System and/or Network Administrator
8) Knowledge of configuring and implementing technical security solutions (Firewalls, IDS, Antivirus, Antispam, etc.)
9) Knowledge on creating rules, reports, filter and dashboard on SIEM tool
10) Knowledge on basic security events
11) Knowledge on new global Threat/Vulnerabilities
12) Creating use-cases for new devices that will include non-supported applications
13) Curiosity and strong desire to constantly learn
14) Bachelor’s degree or equivalent demonstrated experience and knowledge.
15) Customer-oriented focus with a strong interest to satisfy our customers
16) Requirement for on-call work and working in a 24×7 environment
17) Security and networking familiarity with any of the followingRouting and networking * TCP/IP protocols such as SMTP, HTTP, POP3, IMAP Command line interfaces * Linux user and administrator experience
18) Keen ability to troubleshoot technical and security problem

Note: Applications have been closed.



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