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applicants

ISMS Consultant Full-time

at Freshdesk Inc in Chennai (Published at 12-02-2015)

Freshdesk is a cloud-based customer support platform that was founded with the mission of enabling companies of all sizes to provide great customer service. Our goal is simple: make it easy for brands to talk to their customers and make it easy for users to get in touch with businesses.

The idea for our flagship product came from a comment on a Hacker News post in 2010. The founders saw a need for a better customer support solution that could scale with companies as they grow. So they started building one. Six months later, Freshdesk won the Microsoft BizSpark Startup Challenge and one hundred days after that we celebrated our 100th customer.

In three years, we have grown exponentially. Today we have more than 300 passionate employees globally and Freshdesk helps over 30,000 businesses and organizations around the world offer better, more personal support to their customers. And of course, we use Freshdesk ourselves to keep our customers happy.

Key Responsibilities:
· Leads the design, implementation, operation and maintenance of the Information Security Management System (ISMS) based on the ISO/IEC 27000 series standards, including certification against ISO/IEC 27001 where applicable


· Forms a “centre of excellence” for information security management system (ISMS), for example offering internal management consultancy advice and practical assistance on information security risk and control matters throughout the organization and promoting the commercial advantages of managing information security risks more efficiently and effectively

· Leads or commissions the preparation and authorizes the implementation of necessary information security policies, standards, procedures and guidelines, in conjunction with the Security Committee

· Leads the design and operation of related compliance monitoring and improvement activities to ensure compliance both with internal security policies etc. and applicable laws and regulations

· Leads or commissions suitable information security awareness, training and educational activities

· Leads or commissions information security risk assessments and controls selection activities

· Leads or commissions activities relating to contingency planning, business continuity management and IT disaster recovery in conjunction with relevant functions and third parties


Experience
· At least 3 years of full-time work experience in information security management and/or related functions (such as IT audit and IT Risk Management)

· Information security management qualifications such as CISSP or CISM

· Absolutely trustworthy with high standards of personal integrity (demonstrated by an unblemished career history, complete lack of criminal convictions etc.), and willing to undergo vetting and/or personality assessments to verify this if necessary

· Hands-on team leadership and management experience, ideally coupled with suitable management qualifications such as an MBA

Note: Applications have been closed.


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